ABOUT US

Welcome to The Flower Gallery
Located in the heart of historical downtown Valdosta, The Flower Gallery has been serving the Valdosta area with high styled floral designs and home interior lines for the past 32 years.

As you pass through our doors, you will be pleasantly surprised when you discover the wide selection of home décor items, our signature gift lines and the custom made silk arrangements we have nestled about our shop among the high volume of flowers we keep in stock daily.

Our professional staff, consisting of award winning GMF certified Florists, stay poised and ready to help you any way they can. Their unyielding talent is the reason we have maintained the title of, “Valdosta’s Creative Florist” and voted by Reader Choice “Best of the Best Florist” year after year.

Because of our commitment to our customers, we are dedicated to not only quality products but superior customer service as well. We make it our mission to go the extra mile to make sure your floral gift leaves a wonderful yet lasting memory.

So, we invite you to sit back and relax while you shop knowing your satisfaction is guaranteed at every level. If you are in town, please drop by for a visit. We would love to meet you.

Regular Office Hours:

Monday – Friday: 8:00 A.M. to 5:30 P.M.

Saturday: 8:00 a.m. to 3:00 P.m.

Sunday: Closed

Holiday Hours:

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Easter, Mother’s Day, Memorial Day, Father’s Day, Independence Day and Labor Day.

To help assure on-time delivery during the busy holiday season, we ask you to place your order at least 1 day prior to the following major holidays to ensure a timely delivery: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

 

We're always here to serve you and make your flower-sending experience a pleasure. Please fee free to contact us during our regular office hours to place an order if you have any questions or need more information.

Local Calls: 229-242-1001

Toll Free: (800) 523-1008

Fax: 229-242-6407

E-Mail Address: theflowergallery@bellsouth.net

As always, it is a pleasure doing business with you.

The Flower Gallery
127 N. Ashley Street
Valdosta, GA 31601

Delivery Locations and Fees:

Our shop services Valdosta area, which includes areas such as: Lake Park, Hahira, Clyattville and Moody Air Force Base.

A local delivery fee of $7.50 will be added to each order, for each address delivered in Valdosta.

A rural delivery fee of $10.00 will be added to each order, for each address delivered in the county or surrounding areas listed above.

Deliveries made outside our listed delivery areas are made using our Teleflora Network Wire Service with a wire service fee of $7.50 per order.

Delivery Policy

Our commitment to quality is the driving force behind our customer service especially when it comes to the delivery of our fresh flowers / plants. To help maintain our quality, we operate with the following policies.

• We do not deliver and leave orders unattended at any location if no one is available to sign for the delivery due to our concern for the customer, the recipient, and the overall quality of the product.
• Recipients are asked to sign, date and time when the delivery is made for us to keep with our records.
• Orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
• We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
• We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.
• We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

             

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.